You have the right to return the products you bought without a refund and without obligation to inform the reason why you want the products returned (unless it is a change in size), within fifteen (15) days from the date you receive them.
Returns are accepted if only:
1. Το προϊόν δεν έχει φορεθεί – χρησιμοποιηθεί πέρα από τη δοκιμή.
2. The tabs (if any) of the manufacturer as well as the product labels have not been removed or damaged.
3. There are all the accompanying items of the product such as the box, any manuals that come with it (sent back with the product).
4. If the product is accompanied by a gift, it must be returned.
5. The products are sent via Elta Courier, with a charge to the recipient. In case of shipment with a different courier company, the costs are borne by the sender.
6. When sending your new products after the change, you will be charged 10€, regardless of the difference resulting from the changes.
8. If you want a refund, then note in the Return Voucher (included in each package) the following: 1. your account number (IBAN) 2. the bank 3. the name of the beneficiary 4. your order number. The amount is returned to your account within 15 calendar days from the day of receipt of the parcel back to our central warehouses. In case of electronic payments, the amount will be refunded to your card according to the above procedure. For any refund, except for defective products, you will be charged the shipping costs of 3.5€ (deducted from the total amount of the refund) plus 2€ cash on delivery when selected as a payment method.
9. Swimwear (bottom), underwear and socks arenot returnedfor hygiene reasons.
9. Return of products that are considered defective and are in their original condition, with their original packaging and the original markings on the products are reshipped free of charge (there is no charge of 3,5€). Ελαττωματικά θεωρούνται μόνο τα προϊόντα που είναι ακατάλληλα να φορεθούν ή να χρησιμοποιηθούν για τον προοριζόμενο σκοπό τους και σε καμία περίπτωση τα προϊόντα που αποκλίνουν από τις αναρτημένες στον ιστότοπο μας φωτογραφίες λόγω αναμενόμενων διαφορών κατά την λήψη και ανάρτηση τους. In any case where a defect is found, the recipient / customer has the opportunity to contact the online store via e-mail at info@all4all.gr or by phone at 2310278803. If a product is declared defective by the recipient / customer, we expressly reserve the right for us to diagnose the product as defective after inspection by our competent staff.
10. Please make sure the package of the shipment is safe so as to avoid any damage during transportation. Return with damaged original packaging due to the negligence of the customer / sender or adhesive tape on the box or notes with pen / marker, will not be accepted!
We inform you that All4all.gr is not responsible in case of loss or destruction of the product during the transfer of the return / shipment. Our online store has a mechanism for canceling an order (in whole or in part) that has already been registered. For any cancellation of an order (in whole or in part) you must send an e-mail to info@all4all.gr.
The above terms refer to purchases made through our online store and in no case apply to the physical stores all4all.gr.
Gia epipléon pliroforíes boreíte na kaleíte gia enimérosi apó Tmíma Exypirétisis sto 2310 278 803, Deftéra éos Paraskeví 09:00-17:00 For additional information you can call for information from the Service Department at 2310 278 803, Monday to Friday 09: 00-17: 00
